Accessibility Statement

# Accessibility Statement for WhileAwayPEI.com

**Last updated:** December 27, 2025

While Away PEI is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to achieve an optimal level of usability for all visitors.

### Our Goal
We aim to conform to **Web Content Accessibility Guidelines (WCAG) 2.1 Level AA** wherever feasible. Meeting Level AA means the website should be perceivable, operable, understandable, and robust for people with a wide range of abilities, including those using screen readers, keyboard navigation, enlarged text, or other assistive technologies.

### What We Have Done So Far
- Added a "Skip to Main Content" link for faster keyboard navigation
- Used clear, consistent heading structures
- Provided meaningful alternative text for most images
- Ensured sufficient color contrast in text and interactive elements
- Made forms and booking inquiry elements keyboard-accessible
- Used descriptive link text where possible

### Limitations & Ongoing Work
While we strive for the highest level of accessibility, our website is a small, family-run service platform and some parts are still being improved. Known current limitations include:

- Certain older images may lack complete alternative text (we are addressing this progressively)
- Some embedded third-party content (e.g., maps or calendars, if used) may have varying accessibility levels outside our direct control

We are actively working on these items and welcome your feedback to help us prioritize.

### How to Contact Us
If you experience any difficulty accessing content on WhileAwayPEI.com or would like to request information in an alternative format (e.g., large print, audio, or easier-to-read version), please contact us:

**Email:** [insert your contact email, e.g. info@whileawaypei.com]
**Phone:** [insert your phone number]
**Subject line suggestion:** Accessibility Feedback / Assistance Request

We aim to respond to accessibility-related inquiries within **3–5 business days**.

### Feedback & Continuous Improvement
We welcome your suggestions on how we can make WhileAwayPEI.com more accessible and inclusive. Your input directly helps us improve the experience for everyone who trusts us to care for their home, pets, plants, or loved ones while they are away.

Thank you for visiting While Away PEI — we truly value making our services and information available to all Islanders and visitors.

While Away PEI Team
A family-run home care service serving all of Prince Edward Island