My VIP Membership & Welcome Call!
Pay for your VIP Membership here & Schedule a Welcome call!
Service Description
VIP Membership: • 10% Discount on all of our services booked over the 12-month period of your membership. You save tons of time and stop worrying about competing on our island for limited, reliable, trustworthy resources! • VIP Priority Member Service: You get to book first – our members receive priority access to our team, no waiting or stress! Day trip, weekend or two week holiday - your care team is in place. • You get your own experienced team of TWO people. With us, you don’t just get one person—you get a dedicated team. They know your house, your pets, and your plants really well, and there’s always a backup. • We visit your house first to learn everything. We find out where the food is, how you like things done, so everything goes perfectly from the very first time. • If something unexpected happens (like your plane is late), help is ready anytime – even at night! This first visit is a special get-to-know-you meeting! One of our friendly team members will come to your home. They will: • Meet you • Meet your pets • Talk with you about exactly what you need. Collect important information e.g. emergency contacts, location of the main shutoff valve etc. We call this the orientation visit. It helps us understand your pets and your home perfectly so we can give the best care. VIP Membership is just $34.99 per 12-month period.
Cancellation Policy
Booking Policy. Reservation and Booking Confirmation: To secure and confirm any requested dates for services, the dates will only be considered booked or reserved once the Membership fee and/or the First In-Home Orientation Visit fee has been paid in full. Payment of this fee is required prior to holding any appointment slots. First In-Home Orientation Visit • The First In-Home Orientation Visit is a mandatory, one-time appointment. • This visit must be completed before any ongoing or regular services can begin. • It allows us to assess your needs, discuss expectations, and ensure a safe and appropriate start to service delivery. Cancellation and Refund Policy • Cancellation of the Membership or the First In-Home Orientation Visit will not result in a refund of the paid fee(s). • The Membership fee and First In-Home Orientation Visit fee are non-refundable under all circumstances, including but not limited to: changes in personal circumstances, rescheduling needs, or decision to not proceed with services. • Once paid, these fees cover the administrative costs, scheduling, and preparation for the orientation visit, regardless of whether the visit occurs or services continue. Additional Notes • All bookings are subject to availability and our confirmation. • We recommend reviewing this policy carefully before making payment, as it forms part of our agreement with you. • For any questions about bookings, fees, or scheduling, please contact us at 902 626 6218.
Contact Details
902 6266218
info@whileawaypei.com
8 Shamrock Cres, Kinkora, PE, Canada